In addition to comprehensive training and implementation programs, Ultriva’s global support operation assists customers via phone and online. Phone support is available for both users and IT professionals for both bugs and other usage issues.
Standard support is available Monday through Friday and Premium support is available 7 days a week.
The Ultriva Online Help Portal includes:
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Ultriva hosts free monthly training webinars on continuing education. These videos on available on demand through the Ultriva Training Video Portal.
Ultriva interfaces with over 20 different leading ERP systems including Oracle, SAP, NetSuite, INFOR, JD Edwards, QAD and more. Our Ultriva Integration Documentation page has information on our standard published format.